To People
Through our commitment to Corporate Social Responsibility we look for ways to broaden our focus on community, environment and volunteerism. First Federal demonstrates leadership and commitment to the communities it serves through ongoing support to charitable, non profit and community organizations throughout St. Kitts and Nevis. We fulfill this commitment by:
- donating a portion of our annual profits to charitable, non profit organizations of our choice
- Encouraging our employees to volunteer their time and expertise to charitable/non profit organizations
- Providing a platform for volunteerism by offering opportunities for members to serve on our boards/committees
- Seeking opportunities to partner with other like minded entities
Sharing our business expertise and premises with the communities we serve
To environmental sustainability
As a financial institution, we understand the impact our operations have on the environment. But our scale also enables us to take measurable action to reduce these impacts – through our own efficiency, with new technologies and by influencing our members we have implemented small measures that make a big impact. In addition, our employees have a key role to play in reducing our environmental impact by digitizing key processes, we are empowering them to make a difference. First Federal is committed to improving the environment in how we approach our business strategy, work with partners, support our employees, make our operations more sustainable, manage issues and govern our activities.
At the cornerstone of this initiative is our transition towards online banking and providing online statements. We’ve invested in technology so that our members can access their accounts, whether in the comfort of their homes or as they enter our doors at our self-service kiosks.
Community Updates
First Federal Welcomes First Female CEO
The Management and Staff of First Federal Co-operative Credit Union welcomed a new Chief ExecutiveOfficer on Monday, October 24, 2022. Ms. Dawne Williams, who formerly served as Director and VicePresident of the FFCCU Board, was appointed by the Board to succeed Mr. Terrence Crossman.The new Chief Executive Officer has worked for 45 years in the Financial Services […]
Online Banking gets a new make-over
Our online banking platform has a brand new look, with all the same great features. These changes take effect on October 1st, 2022. Members of First Federal Co-Operative Credit Union may access online banking the same way using the ‘Online Banking” button on the home page or by clicking HERE.
First Federal Co-operative Credit Union Opens New Branch with On-site Café
First Federal Co-operative Credit Union (FFCCU), the only credit union in the Federation to have offices in St. Kitts and Nevis, opened its new Personal Banking Centre on February 14, 2022, providing a full suite of financial services complemented by an on-site café. Located at #2 Central Street, Basseterre, the branch is easily accessible and offers members […]
First Federal Establishes Free Professional Emotional Support Hotline 662-COVD (2683) for Members Affected by Covid-19
In response to the unprecedented level of both emotional and financial stress that is being experienced by our members, First Federal has established a hotline to provide free professional counseling services for its members affected by Covid-19. Members are encouraged to call or whatsapp 662-COVD (2683) between the hours of 8am to 8pm. In announcing the roll […]
Reduced Hours for Covid-19
Basseterre, St. Kitts. Effective March 31, 2020, First Federal Credit Union has temporarily adjusted the hours of operations for all branches to help ensure the safety of members and employees. The Credit Services Centre is temporarily closed until further notice. In addition, its Bladen Commercial Development and Chapel Street, Nevis branches remain open for the following hours: […]
St. Kitts & Nevis Credit Union Movement “Ease the Burden” Response to COVID -19 Pandemic
The St. Kitts & Nevis National Cooperative League Limited is the Trade Association for our four affiliates/credit unions in the Federation of St. Kitts and Nevis namely: St. Kitts Cooperative Credit Union Limited, Nevis Cooperative Credit Union Limited, Police Cooperative Credit Union Limited and First Federal Cooperative Credit Union Limited. The havoc caused by the novel coronavirus […]