The Management and Staff of First Federal Co-operative Credit Union welcomed a new Chief Executive
Officer on Monday, October 24, 2022. Ms. Dawne Williams, who formerly served as Director and VicePresident of the FFCCU Board, was appointed by the Board to succeed Mr. Terrence Crossman.
The new Chief Executive Officer has worked for 45 years in the Financial Services Industry, 25 of which
were spent practising throughout the English-speaking Caribbean. Her vast experience includes working
with executive teams, managing and training large and diverse groups, and supporting the needs of
global organizations. Following a successful career with Barclays and its successor in the Caribbean, CIBC
FirstCaribbean, she became the first female Chief Executive Officer of the St Kitts Nevis Anguilla National
Bank in 2013. Her performance in maintaining the stability of her home territory’s largest financial
institution and simultaneously increasing its profits was commendable.
A Financial Services Professional, Ms. Williams has been operating as an Independent Consultant since 2016.
She has sound knowledge of general financial services operations, corporate banking, retail
banking, wealth management, operational risk management, insurance, investment banking and credit
union governance. She is proficient in training and development with deft problem solving, service
excellence and project management skills. Recently she completed a contract with The Bank of Nevis
Limited as Project Manager, assisting with its acquisition of RBC/RBTT in St Kitts & Nevis.
A self-motivated, personable, dynamic, and an energetic leader with a track record of performance and
success, Ms. Williams is most known for her personal touch and business acumen, combined with traits
of resilience, integrity, and passion. Her strong interpersonal and management skills have proven to
motivate teams to perform at their peak.
Ms. Williams has been recognised for her contribution to the advancement of women and girls and her
work in the financial services field. On International Women’s Day in 2013, she was inducted into the
Pioneering Women Gallery by the Ministry of Development, Culture and Gender Affairs in St Kitts as a
Pioneer in Banking/First Female CEO. On International Women’s Day in 2022, she was recognized by
BPW and The Women in Sports for her work in the Financial Services field. On October 6, 2016, she was
recognized by Rivers of Living Water Christian Centre for her outstanding and valuable contribution in
the areas of Economics and Finance in St Kitts & Nevis. In July 2017 she was awarded for her outstanding
service to the work of the St Kitts Nevis Chamber of Industry and Commerce.
Passionate about volunteerism, she serves as a member of the St. Kitts & Nevis National Co-operative
League Limited, the Methodist Church of the Americas Trust Corporation, and the International
Federation of Business and Professional Women, and a Trustee of the Social Security Pension Fund. She
is a Past President of the Business and Professional Women St Kitts and the current Regional
Coordinator for the Business and Professional Women’s Clubs of the North America and the Caribbean.
Ms. Williams read for her Master of Business Administration degree at the University of Wales and holds
professional certificates from the United Kingdom Chartered Institute of Bankers, University of
Manchester Institute of Science and Technology and the Wharton Business School of the University of
Pennsylvania.
Ms. Williams is ideally placed to continue to lead First Federal along a path of sustainable growth and
profitability.
